Refund policy

Refund Policy

At Glow With Eaze, we want you to shop with confidence. If there is an issue with your order, we’re here to help and will do our best to make it right.

 

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must:

• Be unused and in its original condition.
• Be returned in its original packaging.
• Include all original accessories and components.

Items that show signs of use, damage, or are returned without their original packaging may not qualify for a refund.

 

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on products that have been used or opened, unless they arrive damaged or defective.

 

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at support@glowwitheaze.com.

Please include:

• Your order number
• A brief description of the issue
• Clear photos of the product and packaging

We’ll review your request and arrange a replacement or refund if applicable.

 

Refunds

Once your returned item has been received and inspected, we’ll notify you of the status of your refund.

If approved, your refund will be issued to your original payment method. Depending on your bank or payment provider, processing times may vary.

 

Return Shipping

If the return is due to a damaged, defective, or incorrect item, Glow With Eaze will cover the return shipping cost.

For all other approved returns, customers are responsible for return shipping costs.

 

Need Help?

If you have any questions about our Refund Policy, we’re always happy to help.

Email: support@glowwitheaze.com

Thank you for shopping with Glow With Eaze.

Beauty, Elevated with Ease.